Why use virtual phone numbers?

As we are approaching the world virtually, some businesses are struggling with the transition and might need some assistance to help boost their company and become more globalized. One way in achieving globalization is through virtual phone numbers.

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Why do certain businesses use virtual phone numbers? What is a virtual phone number anyway? Is it more convenient? Is it costly? What are the benefits? Do I need it as a small business owner?

I totally understand how you feel, these are the questions I ask myself too. Change is inevitable and the world is constantly evolving, online jobs, digital businesses, remote job offer, working from home and starting an online business, these are the things that we couldn’t even imagine back in the day but look at where we are now. Technology has really changed how we do things and if you allow yourself to accept these changes you’ll learn to adapt to this thing we call the new normal. One of these changes or privileges we have today is obtaining a virtual phone number. Let’s look into how having one can benefit your businesses today.

What is a virtual phone number?

Virtual phone numbers (or virtual numbers) is like a telephone number that doesn’t have any physical line or a virtual sim card. They use the internet to make or accept calls and they can be accessed on any device like for instance, a computer or a mobile phone. A virtual phone number can be accessible in any part of the world, with no more roaming problems and no wires or lines to be troubled about when traveling.

What are the benefits?

It is most beneficial to businesses that want to expand or digital software that wants to be globally available. Let me name you a few of its benefits:

1. Great customer service

In order for a business to succeed, customer service has to the uppermost priority and by having a virtual phone number you allow your company to be reachable and attainable to your customer with no problems. Whether your company is based in the US or in the United Kingdom by obtaining a virtual phone number your customers from Australia or other parts of the world can call you without any additional international charges.

2. Cost-effective

Even without any physical presence, you can establish a real connection with your customers wherever you are. Clients outside of your country can reach you, rather than having to hire people in the said country. Why not just use a virtual phone number? Where you can never miss a sales opportunity.

3. Shortening the Gap

As a small business owner, there is always that certain gap between you and big businesses, they may have bigger sales, the bigger digital presence, or has established globalization but with a virtual phone number, you can shorten the gap between small businesses and big businesses. You can reach more clients and connect with them like how big businesses does.

4. Professionalism

Establishing a business is hard and you want to be taken seriously while establishing a good outlook towards your customers or clients. Being professional not only through your business calls but also through your approach as a business. Having great customer support is as important as having a sales call and having a virtual phone number helps you be more reachable to distant clients.

5. Setting up is easy

There are a handful of services that offer VoIP and packages within just a few clicks. Hottelecom is one of those. They offer a wide range of directions and you can choose cloud phone numbers in more than 100+ countries. They offer VoIP, Toll-free numbers and SMS numbers. Visit their site and apply. All in just a click away.

6. Skyrocket your productivity

As I have mentioned above, using a virtual phone number you are able to reach more clients from all over the world increasing your sales and your productivity as a company. Having a virtual phone number allows you to set up your own call center facility in a remote location without compromising your performance as a company and still providing your clients with the same amount of productivity and assurance. Not only through calls but also through SMS and sending voice mails or faxes.

7. Local Numbers

If your company is based in New York and you have a sales call to do in Australia, having an Australian local number seems the better way to go as it appears to be unintimidating to your customer and you have no worries with international fees or charges. People feel more safe answering a local number than an international one and that means more sales opportunities for you as a business.

To conclude, having a virtual phone number not only boosts your company as a whole but also helps you to be more accessible to your clients, providing you with more sales and good customer support and service and lastly leading into a more globalized industry.

Do you need a virtual phone number?

I don’t see why not, every business strives to become globalized and in this way, you absolutely can. Becoming more accessible and bringing your business to everyone’s phones is the next big thing. As we are drawing closer to a more virtualized environment in the future, why not start now and be one of the pioneering companies in reaching more audience through virtual phone numbers.