How to Manage a Remote Customer Support Team

How to Manage a Remote Customer Support Team

Source: Freepik In the past few years, businesses have started collaborating with external experts, agencies, and even hiring remote employees more frequently than ever before. Now that the world is forced to adapt to the new pandemic as well, more brands are jumping onto the remote bandwagon to adjust their processes in an attempt to…

Why E-commerce Businesses Should Use SMS Marketing

Reasons Why E-commerce Businesses Should Use SMS Marketing

An e-commerce business is based on great products and creative business marketing ideas. These are the two fundamental pillars of managing an e-commerce store. However, many other important factors are there. For example, proper inventory management, invoicing, order processing, website updating, and many other tasks are considered essential for e-commerce business management. However, the most…