5 Ways Real-Time Communication Can Benefit Your Customers’ Experiences

Shaping better customer experiences in our hyperconnected world requires customer-business relationships that can be successfully built on real-time communication. In other words, customers expect responses 24/7 on their preferred channel. These channels may be, for example, mobile apps, social media, the company’s website or virtual chat. Because customers want to communicate in ways that are…

New York Furniture Expo

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