5 Ways Real-Time Communication Can Benefit Your Customers’ Experiences

Shaping better customer experiences in our hyperconnected world requires customer-business relationships that can be successfully built on real-time communication. In other words, customers expect responses 24/7 on their preferred channel. These channels may be, for example, mobile apps, social media, the company’s website or virtual chat. Because customers want to communicate in ways that are…

Great ideas for teen Start - Ups

Great Ideas for Teen Start-Ups

It’s a tough old world out there right now and it’s hard for families, even dual-income families, to provide spending money for their children. Teenagers find it hard to get jobs to help them through college and this lack of employment has an impact on their CVs during and after education. The lack of work…

American Manufacturing

American Manufacturing: How Technology Has Changed the Industry

American manufacturing is experiencing vast changes, primarily due to emerging technological developments. Pundits have claimed that American manufacturing is in a slump, but they couldn’t be more wrong – The National Association of Manufacturers reports that manufacturers contribute $2.09 trillion dollars to the American economy, a number that has been on a steady rise since…